App Store Support

Open Tonarly, allow microphone access, then sing, hum, or play. The Detect tab names the note, octave, Hz, and cents. The Monitor tab is the live vocal pitch monitor with a scrolling pitch trace.

The free tier includes daily identification and monitoring time. Tonarly Pro removes those limits and adds real-time chord detection.

No. All audio is processed on your iPhone. Tonarly never records audio files, never uploads audio to a server, and never shares your voice or instrument. Microphone access is the only permission the tuner needs.

On your iPhone or iPad, open Settings, tap your name, tap Subscriptions, select Tonarly, then tap Cancel Subscription. If there is no Cancel button or you see an expiration message, the subscription is already canceled.

Apple's full instructions are available in its subscription cancellation guide.

No. Deleting Tonarly does not cancel an Apple subscription. Cancel it from Settings > your name > Subscriptions before deleting the app to prevent future renewals.

Check the Apple Account used for the purchase. Search your email for "receipt from Apple" or "invoice from Apple" to identify the account that was charged, then sign in with that account and check its subscriptions.

If Apple did not bill you, another company may be the billing provider. In that case, contact the company shown on your receipt or statement.

Apple handles refunds for App Store purchases. Sign in at reportaproblem.apple.com, choose "I'd like to", select "Request a refund", and follow Apple's instructions. Refund eligibility is determined by Apple.

For more information, see Apple's refund request guide.

First, make sure your device is signed in to the Apple Account that made the purchase. Open Settings in Tonarly and use Restore Purchases while signed in to that account. You can also close and reopen the app after confirming the purchase in your Apple subscriptions.

If Pro is still unavailable, email us at [email protected] with the purchase date, a screenshot of the issue, and the Support ID shown in Tonarly Settings. Do not send your Apple Account password or full payment details.

Email [email protected]. Please describe the issue, include the email address you want us to use for the reply, attach a screenshot if helpful, and include the Support ID from Tonarly Settings. Never include a password or full payment-card details.